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Instructor
Ewelina Jurkiewicz
Ewelina is an experienced educator, trainer, learning developer, and a college teacher, covering subjects such as English, business English, business communication, cultural studies, academic reading, and writing. She has trained people from over 35 different countries, a variety of business areas and positions (freelancers, specialists, managers of all levels, CEOs, and government officials). She holds a BA in education and an MA in cultural studies.

Description

Business Communication is an indispensable part of the business world. Among other things it gives the first impression of the candidate (cover letter) and lands one a job (job interview), molds business relationships (socializing in business), seals contract deals (negotiations) and sells products and services (persuasion). It is inevitable to master the skill at a level which is sufficient to actively participate in the business communication process, build and maintain a professional network and secure oneself consecutive contracts. 

Topics covered: 

  • The purpose of Business Communication

  • The challenges of Business Communication

  • The types of Business Communication

  • Communication misunderstandings and problem solving

  • Giving and receiving negative messages 

  • Using Business Communication in meetings

  • Freelancing Business Communication skills

With this knowledge you’ll be able to:

  • Learn to control communication process
  • Learn to live and receive goodwill messages
  • Learn to socialize in business situations
  • Learn to overcome language barrier
  • Learn to anticipate and deal with cultural differences
  • Learn to write a cover letter
  • Learn to structure a presentation
  • Learn to give and receive negative messages during meetings

Curriculum

  • Chapter 00: Coderstrust

    0:48m
    • C0.01: Welcome to your learning journey!

      Resource
    • C0.02: What is Coderstrust?

      Video
    • C0.03: Coderstrust & You

      Resource
    • C0.04: Setting goals

      Resource
    • C0.05: Join our Community

      Resource
    • C0.06: How it works: Assignments

      Resource
    • C0.07: How it works: Quiz

      Resource
  • Chapter 1: Purpose of Business Communication

    68:1m
    • Introduction

      Video
    • C1.01 - The purpose of Business Communication: To Inform

      Resource
    • C1.01 - Part 1 - The purpose of Business Communication- To Inform

      Video
    • C1.01 - Part 2 - The purpose of Business Communication- To Inform

      Video
    • C1.01: Quiz

      Resource
    • C1.02 - The purpose of Business Communication: To Persuade

      Resource
    • C1.02 - Part 1 - The purpose of Business Communication - To Persuade

      Video
    • C1.02 - Part 2 - The purpose of Business Communication - To Persuade

      Video
    • C1.02 Quiz

      Resource
    • C1.03 - The purpose of Business Communication: To Show Goodwill

      Resource
    • C1.03 - Part 1 - The purpose of Business Communication - To Show Goodwill

      Video
    • C1.03 - Part 2 - The purpose of Business Communication - To Show Goodwill.mp4

      Video
    • C1.03 Quiz

      Resource
    • C1.04 - The purpose of Business Communication: To Socialize

      Resource
    • C1.04 - Part 1 - The purpose of Business Communication - To Socialize

      Video
    • C1.04 - Part 2 - The purpose of Business Communication - To Socialize

      Video
    • C1.04 Quiz

      Resource
  • Chapter 2: Challenges of Business Communication

    37:24m
    • C2.01: Challenges of Business Communication

      Resource
    • C2.01 - Challenges of Business Communication

      Video
    • C2.02 - Challenges of Business Communication (Part 2)

      Resource
    • C2.02 - Challenges of Business Communication ( Part 2 )

      Video
    • C2.03 - Challenges of Business Communication: Cultural Differences

      Resource
    • C2.03 - Part 1 - Challenges of Business Communication - Cultural Differences

      Video
    • C2.03 - Part 2 - Challenges of Business Communication - Cultural Differences

      Video
    • C2.03: Quiz

      Resource
  • Chapter 3: Types of Business Communication: Oral, Written and Pictorial

    42:32m
    • C3.01 - The types of Business Communication: oral, written and pictorial

      Resource
    • C3.01 - The types of Business Communication - oral, written and pictorial

      Video
    • C3.02 - The types of Business Communication: Presentations

      Resource
    • C3.02: Presentation Assignment

      Resource
    • C3.02 - Part 1 - The types of Business Communication - Presentations

      Video
    • C3.02 - Part 2 - The types of Business Communication - Presentations

      Video
    • Upload your assignment: fill in the form and click Submit.

      Resource
    • C3.03 - The types of Business Communication: Written

      Resource
    • C3.03 - Part 1 - The types of Business Communication - Written

      Video
    • C3.03 - Part 2 - The types of Business Communication - Cover Letter

      Video
    • C3.03: Assignment - Writing a Cover Letter

      Resource
    • Copy of Upload your assignment: fill in the form and click Submit.

      Resource
    • C3.04 - The types of Business Communication: Pictorial

      Resource
    • C3.04 - The types of Business Communication - Pictorial

      Video
    • C3.04: Quiz

      Resource
  • Chapter 4: Misunderstandings and Clarifications

    15:27m
    • C4.01 - Misunderstandings and Clarifications

      Resource
    • C4.01 - Part 1 - Misunderstandings and Clarifications

      Video
    • C4.01 - Part 2 - Misunderstandings and Clarifications

      Video
    • C4.01 - Part 3 - Misunderstandings and Clarifications

      Video
    • C4: Quiz

      Resource
  • Chapter 5: Giving and Receiving Negative Feedback

    18:23m
    • C5.01 - Giving and Receiving Negative Feedback

      Resource
    • C5.01 - Part 1 - Giving and Receiving Negative Feedback

      Video
    • C5.01 - Part 2 - Giving and Receiving Negative Feedback

      Video
    • C5.01 - Part 3 - Giving and Receiving Negative Feedback - The Right Response

      Video
    • C5.02: Giving Negative Feedback - Assignment

      Resource
    • Upload your assignment: fill in the form and click Submit.

      Resource
  • Chapter 6: Using Business Communication in Meetings

    26:11m
    • C6.01 - Using Business Communication Effectively in Meetings

      Resource
    • C6.01 - Using Business Communication Effectively in Meetings

      Video
    • C6.02 - Using Business Communication effectively in meetings: tips

      Resource
    • C6.02 - Using Business Communication effectively in meetings - tips

      Video
    • C6.03 - Using Business Communication effectively in meetings: freelancing

      Resource
    • C6.03 - Using Business Communication effectively in meetings - freelancing

      Video
    • C6.04: Minutes Template - Assignment

      Resource
    • Upload your assignment: fill in the form and click Submit.

      Resource
  • Chapter 7: CASE STUDY - Freelance Virtual Assistant

    17:58m
    • C7.01 - CASE STUDY: Freelance Virtual Assistant

      Resource
    • C7.01 - CASE STUDY - Freelance Virtual Assistant - Part 1

      Video
    • C7.02 - CASE STUDY - Freelance Virtual Assistant - Part 2

      Video
    • C7.03 - CASE STUDY - Freelance Virtual Assistant - Part 3

      Video
    • Chapter 7: Quiz

      Resource
  • Chapter 8: Conclusion

    0:29m
    • One Last Step : Verification

      Resource
    • Congrats

      Video

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