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Sofia Usman
Sofia is a Business Development Associate at Coderstrust. She is involved in student support, course maintenance & development and product development. She has experience in the gamification industry creating opportunities for e-learning platforms to improve delivery of content.

With this knowledge you’ll be able to:

  • Understand how to communicate with clients to create a meaningful connection
  • Optimize your work description and write your own winning pitch
  • Build a few tips and tricks into your workflow that will make communication easier
  • Create a repository of responses and requests
  • Learn how to write compelling descriptions of the work you do
  • Practice how to mitigate conflict


First impressions count: written text is one of the first things a buyer sees on freelancing platforms. Learn how to write compellingly to captivate your potential clients. Once you’ve secured your first client, you’ll need to communicate your ideas on the client’s brief, figure out what they want and how, revisit the project a few times, and finally sign it off and write a review. Being able to communicate effectively will set you apart!


Prerequisites and requirements:

  • Digital Literacy

  • This course can be viewed on mobile.

Featured Reviews

Very concise and precise

One of the best courses I have come across till date. The concepts are easy to understa...

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One of the best courses I have come across till date. The concepts are easy to understand. I wish if I could give it more than 5 Stars.

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Business communication

Quite informative and insightful. We take so many things for granted. Thank you

Quite informative and insightful. We take so many things for granted. Thank you

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Effective business communication



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Course Curriculum

Estimated time of completion: 3 days

  • 1

    Chapter 0: Welcome to Coderstrust

    • C0.01: Welcome to your learning journey!

    • C0.02: What is Coderstrust?

    • C0.03: Coderstrust & You

    • C0.04: Join our Community

    • C0.05: Setting goals

  • 2

    Chapter 1: Communication

    • C1.01: The 7 Cs of Communication

    • C1.02: Written Business Communication

    • C1.03: Documents and Presentations

    • C1.04: Non-Verbal Communication

    • C1.05: End of Chapter Quiz

  • 3

    Chapter 2: Emails

    • C2.01: Email Format

    • C2.02: Cold Emails

    • C2.03: End of Chapter Quiz

  • 4

    Chapter 3: Emotional Intelligence

    • C3.01: What is Emotional Intelligence?

    • C3.02: Examples of low Emotional Intelligence

    • C3.03: How can you improve Emotional Intelligence?

  • 5

    Chapter 4: Negotiation Skills

    • C4.01: Why are Negotiation Skills important?

    • C4.02: Winning Pitch

  • 6

    Chapter 5: Networking

    • C5.01: Networking Skills

    • C5.02: Efficient Phone Communication

  • 7

    Chapter 6: Setting up your Profile

    • C6.01: Gig Description

  • 8

    Chapter 7: Job Applications

    • C7.01: Searching for jobs

    • C7.02: Building your CV or Resume

  • 9


    • Assignment: Effective Business Communication

    • Upload your assignment: fill in the form and click Submit.

    • One Last Step: Verification


  • How long will the course take to complete?

    This course will take you approximately 3 days to complete. It is an introductory course which discusses fundamentals of communication.

  • What are the benefits of this course?

    As it is an introductory course, you will gain basic understanding of communicating in a manner that is clear and concise. It will help you understand how to write more effectively in business settings.

  • What will I be learning?

    You will be learning about putting yourself forward in an effective way. The contents include verbal and non-verbal communication, emotional intelligence, applying for jobs and how to write in a way that is concise and clear. And so much more!

  • What can I achieve after completing this course?

    By completing this course, you will be equipped with business English and how to communicate effectively in business settings.

  • How can I learn more about this topic?

    To learn more about effective communication, the most useful way is to read more and improve your vocabulary and practice your writing skills.

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